Live Chat

Written by Super User. Posted in Uncategorised

Live Chat enables you to connect with your website visitors and enables you to monitor the visitors browsing through your website in realtime. Thus enabling you to convert visitors in to customers.

Live chat can be used to offer Pre-sales support as well as after sales support. Some of the features of Live Chat can be like  who referred your visitors, where your visitors are from, what keywords were used to find your site and the path by which they navigate your website. Gather valuable marketing information and interact with your site. Your Operators can fully customize the visitor view inside the Lvechat Client to include critical information such as:

  • Navigation history
  • Referral Information
  • Landing page
  • Last active time
  • Time on site (for each page)
  • Number of visits
  • Number of pages visited
  • Screen resolution
  • Network name & ISP... and more